For Providers: Forms and documents (2024)

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Assessment forms

PDF

Acute inpatient hospital assessment form – Blue Cross and BCN commercial

Michigan providers should attach the completed form to the request in the e-referral system. Non-Michigan providers should fax the completed form using the fax numbers on the form.

PDF

Skilled Nursing Facility and Acute Inpatient Rehabilitation form for Blue Cross and BCN commercial members

Michigan providers should attach the completed form to the request in the e-referral system. Non-Michigan providers should fax the completed form using the fax numbers on the form.

PDF

Long-Term Acute Care Hospital form for Blue Cross and BCN commercial members

Michigan and non-Michigan providers should fax the completed form using the fax numbers on the form.

PDF

Medicare Advantage Acute Inpatient Assessment Form

For Medicare Plus Blue and BCN Advantage members: Michigan providers should attach the completed form to the request in the e-referral system. Non-Michigan providers should fax the completed form using the fax numbers on the form.

Blue Cross Complete

PDF

Blue Care Complete of Michigan Prescription Drug Program Overview

This document identifies the basic terms of drug coverage for Blue Cross Complete members.

PDF

Blue Cross Complete Specialty Drug Guide

Use this guide to understand which specialty drugs are covered by Blue Cross Complete.

PDF

Michigan Department of Community Health - Health Plan Carve-Out

This lists the medicines Medicaid pays for instead of Blue Cross Complete of Michigan.

PDF

Blue Cross Complete Preferred Drug List

When prescribing medications for Blue Cross Complete members, please refer to this drug list.

PDF

Blue Cross Complete Pharmacy Prior Authorization Guidelines

Refer to this list to see which drugs require prior authorization and what the criteria are for each drug.

PDF

Blue Cross Complete Prior Authorization Request Form

Fill out this form to request prescription drug coverage for your patient.

Care management and support services

PDF

Care Management and Utilization Management e-referral Overview

Learn about our care management and utilization management offerings and how they're covered.

PDF

Physician Verification Form

This form is used with our wellness plans, like Healthy Blue Achieve, to request a medical waiver for a patient or update a patient's progress.

PDF

Blue Cross Coordinated Care FAQ

Answers frequently asked questions about the Blue Cross Coordinated Care program, which is available to members with commercial plans and with Medicare Advantage plans.

PDF

High-intensity in-home care program FAQ

Answers frequently asked questions about the Landmark high-intensity in-home care program for members with Medicare Advantage plans.

PDF

Cancer Support program FAQ

Answers frequently asked questions about the Cancer Support program, which is available to many members with commercial plans.

PDF

Family Building and Women’s Health Support Solution

Learn about our Family Building and Women’s Health Support Solution, which is available to many members with commercial plans.

PDF

Nonclinical, transitional care program

Learn about our nonclinical, transitional care program to help reduce avoidable inpatient readmissions for Medicare Advantage members

PDF

Northwood Durable Medical Equipment, Prosthetics, Orthotics and Medical Supplies Management Program FAQ (PDF)

Answers frequently asked questions about the DMEPOS management program for commercial and Medicare Advantage members in Michigan.

PDF

Northwood DMEPOS Management Program Procedure Codes Requiring Prior Authorization (PDF)

Provides access to a list of procedure codes that require prior authorization for the Northwood DMEPOS management program for commercial and Medicare Advantage members in Michigan.

PDF

Keep office information secure (PDF)

Learn about all the steps you can take to maintain a safe, confidential and secure work area regardless of work location.

COVID-19

PDF

Pharmacies encouraged to join the Blue Cross Vaccine Affiliation Program to facilitate COVID-19 coverage

Learn how you can sign up and use this program to ensure your patients have COVID-19 vaccine coverage.

PDF

COVID-19 testing for pharmacies for Blue Cross PPO and BCN HMO members

Read about our testing policies and how to code and bill for tests.

PDF

COVID-19 testing for pharmacies for Medicare Plus Blue and BCN Advantage members

Read about our testing policies and how to code and bill for tests involving our Medicare Advantage members.

Medical chart review reimbursem*nt

PDF

Ciox Medical Chart Review Reimbursem*nt Form

If you've supplied our vendor, Ciox Health, with medical charts for Medicare Plus Blue PPO, you can request reimbursem*nt with this form.

PDF

Blue Cross HEDIS Medical Chart Review Reimbursem*nt Form

If you've supplied medical records to a Blue Cross HEDIS clinical consultant performing HEDIS retrievals, you may request reimbursem*nt with this form or through your HEDIS clinical consultant. We only reimburse for Blue Cross Medicare Plus Blue, Blue Cross Commercial PPO and Marketplace PPO members.

Medicare Advantage

Drug lists and prior authorization guidelines

View all our drugs lists along with guidelines for step therapy and prior authorization requests.

Medicare Plus Blue PPO enhanced benefit policies

Learn about our enhanced benefit policies for Medicare Plus Blue℠ PPO plans for individuals and groups.

BCN Advantage Enhanced Benefit Policies

Learn about our enhanced benefit policies for BCN Advantage plans for individuals.

PDF

Waiver of Liability

Medicare sometimes denies payment for certain health care services. If you're a non-contracted provider you can try to appeal a Medicare denial. As part of the process, you'll have to fill out the above form. You can find this and the other requirements for an appeal at the Centers for Medicare & Medicaid Services.

PDF

BCN Advantage Fee Schedule for Professional Services

To learn about reimbursem*nt for professional services under BCN Advantage, refer to this fee schedule.

PDF

Medicare Plus Blue PPO Provider Agreement

The Medicare Advantage PPO Provider Agreement includes a base agreement that applies to all providers.

PDF

Medicare Plus Blue PPO Provider Agreement Practitioner Attachment

This document applies to practitioners participating in Medicare Plus Blue PPO.

PDF

Medicare Plus Blue PPO Provider Agreement Hospital Attachment

This document applies to hospitals participating in Medicare Plus Blue PPO.

PDF

Medicare Plus Blue PPO Provider Agreement Non-Hospital Attachment

This document applies to non-hospital facilities participating in Medicare Plus Blue PPO.

PDF

Medicare Plus Blue PPO Provider Agreement Rural Facilities Attachment

This document applies to rural facilities participating in Medicare Plus Blue PPO.

PDF

Medicare Plus Blue PPO Provider Agreement Federally Qualified Health Clinic Attachment

This document applies to federally qualified health clinics participating in Medicare Plus Blue PPO.

PDF

End Stage Renal Disease Facility Medicare Plus Blue PPO Payment Rates

ESRD facilities should refer to this fee schedule when caring for a Medicare Plus Blue PPO patient. Member copayments and deductibles apply.

PDF

Medicare Plus Blue PPO Enhanced Benefits Fee Schedule

To learn about reimbursem*nt for enhanced benefits under Medicare Plus Blue PPO, refer to this fee schedule.

Advantasure Remote CDI Program for Medicare Plus Blue PPO

Blue Cross Blue Shield of Michigan has partnered withAdvantasure in their Remote Clinical DocumentationImprovement Program. This program helps providersmake complete and accurate diagnoses of our Medicare Plus Blue PPO members.

PDF

Advantasure Clinical Documentations Improvement Alert for Medicare Plus Blue PPO

Use this alert as a guide during the face-to-face or telehealth (audio and visual component) patient visit.

PDF

Non-Michigan providers: Prior authorizations, claim submissions, helpful resources and more

This document contains information about prior authorizations, requests for durable medical equipment, preservice and post-service appeals and claims submissions.

PDF

Out-of-Area Providers: Advantasure Clinical Documentation Improvement Alert for Medicare Plus Blue PPO

Use this alert as a guide during the face-to-face or telehealth (audio and visual component) patient visit.

PDF

Advantasure Remote CDI Completion Tips for Medicare Plus Blue PPO

This tip sheet can help you complete a CDI alert.

PDF

Advantasure Remote CDI Stars Guide for CDI Alerts

Use this guide as a reference when completing the Star Measure Gap Closure section of the CDI Alert.

Pharmacy services

Drug lists and prior authorization guidelines

View all our drugs lists along with guidelines for step therapy and prior authorization requests.

PDF

Specialty Drug Program Member Guide

Specialty drugs are prescription medications that require special handling, administration or monitoring. They may need special handling and monitoring.

PDF

15-Day Specialty Drug Limitation Program

We limit certain specialty drugs to a 15-day supply limit to reduce copays and drug waste.

PDF

Michigan Participating Commercial Retail Pharmacies

Here's all the participating pharmacies in Michigan.

Optum Rx® Pharmacist Resource Center

If you need help with an Optum Rx issue, visit their health care professionals website for answers.

Recredentialing

PDF

Allied Provider Recredentialing Form

If you need to recredential as a clinical independent laboratory, durable medical equipment supplier, freestanding radiology center, Medicare-approved ambulatory surgical facility, Medicare-approved physiological laboratory or urgent care center, use this form.

PDF

Facility Provider Recredentialing Form

All other hospitals and facility types can use this form to recredential.

Referral forms

Blue Care Network e-referrals

Use e-referrals to complete referrals for any BCN patients.

PDF

Dentist to Physician Referral Form

Dentists can use this form when they see a medical issue that needs a referral to a physician.

PDF

Physician to Dentist Referral Form

Physicians can use this to refer a patient for a comprehensive oral assessment and dental treatment.

PDF

UAW Trust PPO Program Referral Form

Use this form when you need to refer to a non-UAW Trust PPO participating practitioner, facility, ancillary provider or laboratory.

PDF

U.P. Blue Referral Form

Only Michigan PPO providers for U.P. Blue Cross members can use this form. It can't be used by out-of-state providers.

PDF

IBU PPO Out-of-State Exception Form

This is for referring patients with an individual plan who are out of state.

Supply forms

PDF

Fill this out to order general administrative materials you need when doing business with Blue Cross

PDF

Physician Verification Form

This form is used with our wellness plans, like Healthy Blue Achieve, to request a medical waiver for a patient or update a patient's progress.

For Providers: Forms and documents (2024)

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