This range is provided by HairClub. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$135,000.00/yr - $140,000.00/yr
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Dena Fuller
Dena Fuller
Senior Talent Acquisition Manager at HairClub
The Information Technology (“IT”) Business Analyst will be responsible for the enterprise analysis and planning strategic methods to meet the business goals of our organization while meeting the company needs by understanding business models and our business operations and integrating them with technology.
MAJOR RESPONSIBLITIES:
Serves as the project level liaison, between the IT organization and business partners, is business oriented with good technical understanding.
Experience with business and technical requirements gathering, analysis, vetting, prioritization and documentation, business process modeling/mapping, testing and implementation.
The key responsibility is to help derive and manage the requirements, work with inhouse and external developers to build solutions or integrate or customize cloud/SAAS/custom type solutions etc. to ensure requirements are met in technology deliverables.
Captures business requirements and translates them actionable technical specifications, functional specifications, and system and data mappings, and works seamlessly with Information Technology engineers to translate, construct and deliver the technical solution. This includes researching and analyzing user’s business requirements, technical specifications, writing test plans in support of business functions, process knowledge and system requirements.
Serves as the SPOC to varied business functions across the IT portfolio of work. Will possess and continuously develop process expertise in the business units supported, as well as functional expertise in the suite of applications supporting those processes. These suites of applications include and are not limited to – custom inhouse developed franchise solution, Great Plains, SSRS and Power BI dashboards, SharePoint, MS Office, MS Project Online etc.
Experience in project management. Has had some exposure managing projects, scope, milestones to deliver on time, within budget and scope. Set and manage meetings and deadlines cross functionally. Direct and oversee project teams manage issue resolutions and communicate progress of projects to all stakeholders, etc.
Vendor management experience for technical escalations a plus. Experience creating SOW’s and RFP’s to vendors when needed and reviewing proposals and statements of work in response a plus.
Some weekend, off hour work required for maintenance and production releases.
Qualifications:
8+ years in a technical BA role
8+ years enterprise IT experience
8+ years managing enterprise projects ie ERP implementations, Inventory and supply chain etc.
Bachelor’s degree required in MIS/CIS, computer science, or related role 3-5 years quality assurance or business analyst experience in a software development environment.
Understanding of Agile programming; working with shorter release cycle/continuous delivery environment
Strong knowledge of Business Analyst techniques and tools
Please provide portfolio of business / functional requirements, technical specifications, test cases, UAT feedback, deployment plans, process analysis, timelines, RFP’s and other relevant documents
Relevant certifications– CBAP, PMP
ITIL exposure
Experience in franchise industry, health med spa type franchises is highly desirable.
On Site work is a must
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology, Administrative, and Project Management
Industries
Retail, Wellness and Fitness Services, and Consumer Services
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